Why a business should make its forwarding number public.
Yes—and we encourage it! Your forwarding number is fully functional and can be published just like your main business line.
Why Should I Publish My Forwarding Number?
Publishing your forwarding number offers several benefits:
- Gives customers another way to reach you: It functions just like a regular business line, connecting callers directly to your answering service.
- Enables texting and calling via Signpost: Use the forwarding number through the Signpost Messaging Hub to call contacts directly. If you have the Multi-Channel Messaging add-on, you can also receive and respond to texts and Angi messages with this number.
- Stays consistent if you move or rebrand: Keep the same forwarding number even if your main phone number changes or your business relocates.
- Provides 24/7 coverage: Your forwarding number is always on, so customers can reach your business any time.