Pick the kind of call forwarding you want from the options below. Please note codes are subject to change by Verizon.
Unconditional (Standard) Call Forwarding - Calls are immediately forwarded to the answering service without ringing to you first.
Conditional Call Forwarding - Calls will ring to you first and if you are unable to answer the call, it will forward to the answering service instead of going to your voicemail.
Note: Verizon does not offer the option to change the amount of rings before transferring the call to the answering service
Best practice is to save the on and off numbers as contacts in your phone so turning on and off the answering service is as easy as clicking a button!
Unconditional Call Forwarding:
-
Dial *72 (do not press call yet)
-
After dialing *72, enter your account number (10 digit number)
-
Press call and listen for a tone or success message
Conditional Call Forwarding:
-
Dial *71 (do not press call yet)
-
After dialing *71, enter your account number (10 digit number)
-
Press call and listen for a tone or success message
Deactivate Call Forwarding:
-
Dial *73
-
Listen for a tone or success message stating the call forwarding has been deactivated
Verizon One Talk Call Forwarding: