Verizon Call Forwarding Instructions

Conditional Forwarding (Missed calls come to the answering service)

1. Dial *71 with your Signpost forwarding number

• Example: *715551236789

1. Call the number, and listen for a success message

Unconditional Forwarding (All calls come to the answering service)

1. Dial *72 with your Signpost forwarding number

• Example *725551236789

1. Call the number, and listen for a success message

Turning Off Call Forwarding

If you wish to change your forwarding type, please deactivate current forwarding before dialing in new codes

Deactivate Call Forwarding 

1. Dial *73 

• Call the number, and listen for a success message

If you are experiencing issues please check the following items

1. Ensure you have the device/number you wish to forward from

Note: Your Signpost forwarding number can be found at the top of your Messaging Hub

2. Important Information for Iphone Users:

If calls are not being forwarded after entering your code. Check the “Live Voicemail” setting in your Iphone and ensure that it is turned off! (Grayed Out)

Additional Resources: 

You may also have the option to set up call forwarding from your My Verizon account at https://m.vzw.com/callforwarding