Instructions for activating and deactivating call forwarding from a Visible Mobile device.
Turning on Call Forwarding
Conditional Forwarding (Missed calls come to the answering service)
- Dial *71 with your Signpost forwarding number
- Example: *715551236789
- Call the number, and listen for a success message
Unconditional Forwarding (All calls come to the answering service)
- Dial *72 with your Account/Forwarding Number
- Example *725551236789
- Call the number, and listen for a success message
Turning Off Call Forwarding
If you wish to change your forwarding type, please deactivate current forwarding before dialing in new codes
- Dial *73
- Call the number, and listen for a success message
If you are experiencing issues please check the following items
1. Ensure you have the device/number you wish to forward from
Note: Your Signpost forwarding number can be found at the top of your Messaging Hub
2. Important Information for Iphone Users:
If calls are not being forwarded after entering your code. Check the “Live Voicemail” setting in your Iphone and ensure that it is turned off! (Grayed Out)
Additional Resources:
https://www.visible.com/help/plan-features#:~:text=Call%20Forwarding%20is%20available%20to%20any%20active%20Visible%20Member.&text=Dial%20*72%20%2B%20the%20phone%20number,you%20would%20like%20calls%20sent.